Richmond, Virginia

Service business software in Richmond, VA

IntelliDrive OS runs point of sale, quotes, inventory, warranty records and payment links for locksmiths, plumbers, HVAC companies, electricians and other service businesses. It works in the web browser on a phone, tablet or computer.

In short — Richmond

IntelliDrive OS costs $79/month per business, billed monthly, with unlimited users, the same in Richmond as anywhere in the US. The combined sales tax rate in Richmond is 6% (as of October 1, 2020), and you set it once as your shop’s tax rate in Settings. Customers pay through payment links from your own QuickBooks Payments, Square or Stripe account.

Sales tax and licensing for Richmond businesses

From the official sources linked below. Last checked October 4, 2026

6% combined sales tax

The combined state and local sales tax rate in Richmond is 6%, as of October 1, 2020. That includes Virginia’s 4.3% state rate.

Locksmiths: Virginia Department of Criminal Justice Services — Private Security Services

Under the Code of Virginia, a business that provides locksmiths to another person under contract must hold a private security services business license from the Department of Criminal Justice Services, and a locksmith it employs must hold a DCJS registration.

Plumbing: Virginia Department of Professional and Occupational Regulation — Board for Contractors (Tradesmen program)

The Board for Contractors regulates individual plumbers, with journeyman and master licenses, and says state certification of these trades is mandatory. A residential plumbing license for residential work only has been available since April 1, 2025.

  • Source: Tradesmen Program — Virginia Department of Professional and Occupational Regulation

Electrical: Virginia Department of Professional and Occupational Regulation — Board for Contractors (Tradesmen program)

The Board for Contractors regulates individual electricians, with journeyman and master licenses, and says state certification of these trades is mandatory.

  • Source: Tradesmen Program — Virginia Department of Professional and Occupational Regulation

HVAC / air conditioning: Virginia Department of Professional and Occupational Regulation — Board for Contractors (Tradesmen program)

The Board for Contractors regulates individual HVAC tradesmen, with journeyman and master licenses, and says state certification of these trades is mandatory. A residential HVAC mechanic license for residential work only has been available since April 1, 2025.

  • Source: Tradesmen Program — Virginia Department of Professional and Occupational Regulation
All Virginia tax and licensing facts

These facts summarize the official pages linked next to each one. Rates and rules change, so check the source before you rely on a fact. This is not legal or tax advice.

What does IntelliDrive OS do for a Richmond service business?

The same features in every city. Here is what the software does today.

One tax rate per shop

Add your rates under Settings → Tax Rates, then choose each shop’s default rate under Settings → Outlets, so every shop charges its own local rate.

All features

Records kept digitally

Invoices, receipts, signatures and photos are kept digitally for your records, and you can send a receipt to the customer by email or text.

Payment-link evidence

Payment links through your own account

Text or email a payment link through your own QuickBooks Payments, Square or Stripe account. On a payment-link sale the record keeps the customer’s signature, the terms they accepted, IP address and device, photos, and location when their browser shares it.

Payment processing

Stock by shop and van

Each shop, and each van you set up as its own location, keeps its own stock, with reorder points, counts and exact transfers between locations.

Inventory

Your team, hours and commission

Time clock, timesheets, pay rates and per-technician commission reporting, with role permissions and staff limited to their own shop.

Workforce

QuickBooks Online, when you choose

Push sales and payments from IntelliDrive OS to QuickBooks Online. It is a one-way push that you start yourself.

QuickBooks integration

Scheduling and dispatch (add-on)

Scheduling, dispatch, live GPS and ETA texts come with the GetTimePad add-on at $199/month. It is not part of the $79 plan.

Scheduling

Richmond questions, answered

What is the sales tax rate in Richmond, VA?

The combined sales tax rate in Richmond is 6%, which includes Virginia’s 4.3% state rate, according to the Virginia Department of Taxation as of October 1, 2020.

Do locksmiths in Richmond need a license?

Yes. Licensing agency: Virginia Department of Criminal Justice Services — Private Security Services. Under the Code of Virginia, a business that provides locksmiths to another person under contract must hold a private security services business license from the Department of Criminal Justice Services, and a locksmith it employs must hold a DCJS registration. Sources: Virginia General Assembly and Virginia Department of Criminal Justice Services.

Who licenses plumbers, electricians and HVAC contractors in Richmond?

These are state licenses in Virginia. Plumbing: the Virginia Department of Professional and Occupational Regulation — Board for Contractors (Tradesmen program). Electrical: the Virginia Department of Professional and Occupational Regulation — Board for Contractors (Tradesmen program). HVAC / air conditioning: the Virginia Department of Professional and Occupational Regulation — Board for Contractors (Tradesmen program). Source: Virginia Department of Professional and Occupational Regulation.

Can I set the Richmond sales tax rate in IntelliDrive OS?

Yes. Add the rate under Settings → Tax Rates and choose it as the shop’s default under Settings → Outlets. IntelliDrive OS uses one tax rate per shop, so a business with shops in different tax areas sets a rate for each shop.

How much does IntelliDrive OS cost in Richmond?

$79/month per business, billed monthly, the same in Richmond as anywhere in the US. New accounts have unlimited users. The first 30 days are free; a card is required at signup and the first charge is on day 31.

Can I use IntelliDrive OS on a phone at the job?

Yes. It runs in the web browser on a phone, tablet or computer, and you can add it to your home screen. Customers pay through a payment link you text or email from your own QuickBooks Payments, Square or Stripe account.

Run your Richmond service business on IntelliDrive OS

$79/month per business, billed monthly, with unlimited users.

The first 30 days are free. A card is required at signup and the first charge is on day 31; cancel in Settings → Billing before then and you pay nothing.