Running a service business in Virginia

IntelliDrive OS is point-of-sale, quoting, inventory and customer software for service businesses such as locksmiths, plumbers, HVAC companies and electricians. This page collects the tax and licensing facts for Virginia that those businesses ask about, each linked to the official source we read, and shows how IntelliDrive OS fits them.

Last checked October 4, 2026

What is the sales tax in Virginia?

State rate: 4.3%

The state sales tax rate in Virginia is 4.3%.

A 1% local option tax is added to the 4.3% state rate everywhere, for 5.3% in most localities. Central Virginia (including Richmond), Hampton Roads and Northern Virginia add a 0.7% regional tax for 6%, and a few localities add more, up to a highest general rate of 7%.

Repair, installation and labor

Under Virginia's retail sales and use tax regulations, a person repairing tangible personal property must register and collect the tax, and if the parts, materials and supplies sold are not separately stated, the tax applies to the total charge including repair labor. A contractor on real property work is treated as the consumer of the materials it furnishes.

Who licenses locksmiths and the trades in Virginia?

From each agency's own page. Check with your city or county for any local license as well.

Locksmiths: Virginia Department of Criminal Justice Services — Private Security Services

Under the Code of Virginia, a business that provides locksmiths to another person under contract must hold a private security services business license from the Department of Criminal Justice Services, and a locksmith it employs must hold a DCJS registration.

Plumbing: Virginia Department of Professional and Occupational Regulation — Board for Contractors (Tradesmen program)

The Board for Contractors regulates individual plumbers, with journeyman and master licenses, and says state certification of these trades is mandatory. A residential plumbing license for residential work only has been available since April 1, 2025.

  • Source: Tradesmen Program — Virginia Department of Professional and Occupational Regulation

Electrical: Virginia Department of Professional and Occupational Regulation — Board for Contractors (Tradesmen program)

The Board for Contractors regulates individual electricians, with journeyman and master licenses, and says state certification of these trades is mandatory.

  • Source: Tradesmen Program — Virginia Department of Professional and Occupational Regulation

HVAC / air conditioning: Virginia Department of Professional and Occupational Regulation — Board for Contractors (Tradesmen program)

The Board for Contractors regulates individual HVAC tradesmen, with journeyman and master licenses, and says state certification of these trades is mandatory. A residential HVAC mechanic license for residential work only has been available since April 1, 2025.

  • Source: Tradesmen Program — Virginia Department of Professional and Occupational Regulation

More facts for Virginia service businesses

Virginia Tax assigns each seller a monthly or quarterly sales tax filing frequency based on tax liability. Returns are due on the 20th of the month after the filing period, even with no sales, and must be filed electronically.

How does IntelliDrive OS fit Virginia’s tax and paperwork?

What the software does today, nothing more. It does not file your returns or give tax advice.

One tax rate per shop

Add your rates under Settings → Tax Rates, then choose each shop’s default rate under Settings → Outlets, so every shop charges its own local rate.

All features

Records kept digitally

Invoices, receipts, signatures and photos are kept digitally for your records, and you can send a receipt to the customer by email or text.

Payment-link evidence

Payment links through your own account

Text or email a payment link through your own QuickBooks Payments, Square or Stripe account. On a payment-link sale the record keeps the customer’s signature, the terms they accepted, IP address and device, photos, and location when their browser shares it.

Payment processing

Stock by shop and van

Each shop, and each van you set up as its own location, keeps its own stock, with reorder points, counts and exact transfers between locations.

Inventory

Your team, hours and commission

Time clock, timesheets, pay rates and per-technician commission reporting, with role permissions and staff limited to their own shop.

Workforce

QuickBooks Online, when you choose

Push sales and payments from IntelliDrive OS to QuickBooks Online. It is a one-way push that you start yourself.

QuickBooks integration

Scheduling and dispatch (add-on)

Scheduling, dispatch, live GPS and ETA texts come with the GetTimePad add-on at $199/month. It is not part of the $79 plan.

Scheduling

Our city pages in Virginia

Virginia questions, answered

What is the sales tax rate in Virginia?

Virginia’s state sales tax rate is 4.3%. A 1% local option tax is added to the 4.3% state rate everywhere, for 5.3% in most localities. Central Virginia (including Richmond), Hampton Roads and Northern Virginia add a 0.7% regional tax for 6%, and a few localities add more, up to a highest general rate of 7%. Sources: Virginia Department of Taxation and Virginia Administrative Code.

What does Virginia’s tax guidance say about repair and labor charges?

Under Virginia's retail sales and use tax regulations, a person repairing tangible personal property must register and collect the tax, and if the parts, materials and supplies sold are not separately stated, the tax applies to the total charge including repair labor. A contractor on real property work is treated as the consumer of the materials it furnishes. Sources: Virginia Department of Taxation and Virginia Administrative Code.

Do locksmiths need a license in Virginia?

Yes. Licensing agency: Virginia Department of Criminal Justice Services — Private Security Services. Under the Code of Virginia, a business that provides locksmiths to another person under contract must hold a private security services business license from the Department of Criminal Justice Services, and a locksmith it employs must hold a DCJS registration. Sources: Virginia General Assembly and Virginia Department of Criminal Justice Services.

Who licenses plumbers, electricians and HVAC contractors in Virginia?

Plumbing: the Virginia Department of Professional and Occupational Regulation — Board for Contractors (Tradesmen program). Electrical: the Virginia Department of Professional and Occupational Regulation — Board for Contractors (Tradesmen program). HVAC / air conditioning: the Virginia Department of Professional and Occupational Regulation — Board for Contractors (Tradesmen program). Source: Virginia Department of Professional and Occupational Regulation.

Can I set the Virginia sales tax rate in IntelliDrive OS?

Yes. Add the rate under Settings → Tax Rates and choose it as the shop’s default under Settings → Outlets. IntelliDrive OS uses one tax rate per shop, so a business with shops in different tax areas sets a rate for each shop.

How much does IntelliDrive OS cost in Virginia?

$79/month per business, billed monthly, the same everywhere in the US. New accounts have unlimited users. The first 30 days are free; a card is required at signup and the first charge is on day 31.

These facts summarize the official pages linked next to each one. Rates and rules change, so check the source before you rely on a fact. This is not legal or tax advice.

Last checked October 4, 2026.

Facts for other states

Run your Virginia service business on IntelliDrive OS

$79/month per business, billed monthly, with unlimited users.

The first 30 days are free. A card is required at signup and the first charge is on day 31; cancel in Settings → Billing before then and you pay nothing.