Raleigh, North Carolina

Service business software in Raleigh, NC

IntelliDrive OS runs point of sale, quotes, inventory, warranty records and payment links for locksmiths, plumbers, HVAC companies, electricians and other service businesses. It works in the web browser on a phone, tablet or computer.

In short — Raleigh

IntelliDrive OS costs $79/month per business, billed monthly, with unlimited users, the same in Raleigh as anywhere in the US. The combined sales tax rate in Raleigh is 7.25% (as of July 1, 2026), and you set it once as your shop’s tax rate in Settings. Customers pay through payment links from your own QuickBooks Payments, Square or Stripe account.

Sales tax and licensing for Raleigh businesses

From the official sources linked below. Last checked October 4, 2026

7.25% combined sales tax

The combined state and local sales tax rate in Raleigh is 7.25%, as of July 1, 2026. That includes North Carolina’s 4.75% state rate.

Locksmiths: North Carolina Locksmith Licensing Board

State law says no person may perform or offer to perform locksmith services in North Carolina unless licensed under the Locksmith Licensing Act, which the North Carolina Locksmith Licensing Board administers.

Plumbing: North Carolina State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors

The State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors licenses plumbing, heating and fire sprinkler contractors in two classes: Class I for all structures and Class II for single-family detached homes.

Electrical: North Carolina State Board of Examiners of Electrical Contractors

No person or business may engage in electrical contracting in North Carolina without a license in the applicable classification from the State Board of Examiners of Electrical Contractors.

HVAC / air conditioning: North Carolina State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors; State Board of Refrigeration Contractors

Heating work, including systems that heat or cool a building, is licensed by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, and refrigeration contractors must hold a license from the State Board of Refrigeration Contractors.

All North Carolina tax and licensing facts

These facts summarize the official pages linked next to each one. Rates and rules change, so check the source before you rely on a fact. This is not legal or tax advice.

What does IntelliDrive OS do for a Raleigh service business?

The same features in every city. Here is what the software does today.

One tax rate per shop

Add your rates under Settings → Tax Rates, then choose each shop’s default rate under Settings → Outlets, so every shop charges its own local rate.

All features

Records kept digitally

Invoices, receipts, signatures and photos are kept digitally for your records, and you can send a receipt to the customer by email or text.

Payment-link evidence

Payment links through your own account

Text or email a payment link through your own QuickBooks Payments, Square or Stripe account. On a payment-link sale the record keeps the customer’s signature, the terms they accepted, IP address and device, photos, and location when their browser shares it.

Payment processing

Stock by shop and van

Each shop, and each van you set up as its own location, keeps its own stock, with reorder points, counts and exact transfers between locations.

Inventory

Your team, hours and commission

Time clock, timesheets, pay rates and per-technician commission reporting, with role permissions and staff limited to their own shop.

Workforce

QuickBooks Online, when you choose

Push sales and payments from IntelliDrive OS to QuickBooks Online. It is a one-way push that you start yourself.

QuickBooks integration

Scheduling and dispatch (add-on)

Scheduling, dispatch, live GPS and ETA texts come with the GetTimePad add-on at $199/month. It is not part of the $79 plan.

Scheduling

Raleigh questions, answered

What is the sales tax rate in Raleigh, NC?

The combined sales tax rate in Raleigh is 7.25%, which includes North Carolina’s 4.75% state rate, according to the North Carolina Department of Revenue as of July 1, 2026.

Do locksmiths in Raleigh need a license?

Yes. Licensing agency: North Carolina Locksmith Licensing Board. State law says no person may perform or offer to perform locksmith services in North Carolina unless licensed under the Locksmith Licensing Act, which the North Carolina Locksmith Licensing Board administers. Source: North Carolina General Assembly.

Who licenses plumbers, electricians and HVAC contractors in Raleigh?

These are state licenses in North Carolina. Plumbing: the North Carolina State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors. Electrical: the North Carolina State Board of Examiners of Electrical Contractors. HVAC / air conditioning: the North Carolina State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors; State Board of Refrigeration Contractors. Source: North Carolina General Assembly.

Can I set the Raleigh sales tax rate in IntelliDrive OS?

Yes. Add the rate under Settings → Tax Rates and choose it as the shop’s default under Settings → Outlets. IntelliDrive OS uses one tax rate per shop, so a business with shops in different tax areas sets a rate for each shop.

How much does IntelliDrive OS cost in Raleigh?

$79/month per business, billed monthly, the same in Raleigh as anywhere in the US. New accounts have unlimited users. The first 30 days are free; a card is required at signup and the first charge is on day 31.

Can I use IntelliDrive OS on a phone at the job?

Yes. It runs in the web browser on a phone, tablet or computer, and you can add it to your home screen. Customers pay through a payment link you text or email from your own QuickBooks Payments, Square or Stripe account.

Run your Raleigh service business on IntelliDrive OS

$79/month per business, billed monthly, with unlimited users.

The first 30 days are free. A card is required at signup and the first charge is on day 31; cancel in Settings → Billing before then and you pay nothing.