Chicago, Illinois

Service business software in Chicago, IL

IntelliDrive OS runs point of sale, quotes, inventory, warranty records and payment links for locksmiths, plumbers, HVAC companies, electricians and other service businesses. It works in the web browser on a phone, tablet or computer.

In short — Chicago

IntelliDrive OS costs $79/month per business, billed monthly, with unlimited users, the same in Chicago as anywhere in the US. The combined sales tax rate in Chicago is 10.5% (as of August 1, 2026), and you set it once as your shop’s tax rate in Settings. Customers pay through payment links from your own QuickBooks Payments, Square or Stripe account.

Sales tax and licensing for Chicago businesses

From the official sources linked below. Last checked October 4, 2026

10.5% combined sales tax

The combined state and local sales tax rate in Chicago is 10.5%, as of August 1, 2026. That includes Illinois’s 6.25% state rate.

Locksmiths: Illinois Department of Financial and Professional Regulation

Illinois law makes it unlawful to act as a locksmith, or to operate as a locksmith agency, unless licensed by the Department of Financial and Professional Regulation under the Private Detective, Private Alarm, Private Security, Fingerprint Vendor, and Locksmith Act of 2004. A locksmith agency must have a full-time Illinois licensed locksmith as its licensee-in-charge.

Plumbing: Illinois Department of Public Health — Plumbing Program

Under the Illinois Plumbing License Law (225 ILCS 320), the Department of Public Health licenses plumbers, plumbing contractors, plumbers' apprentices, irrigation contractors and retired plumbers. Individuals who plan, inspect, install, alter, extend, repair and maintain plumbing systems in Illinois must be licensed.

  • Source: Plumbing — Illinois Department of Public Health
All Illinois tax and licensing facts

These facts summarize the official pages linked next to each one. Rates and rules change, so check the source before you rely on a fact. This is not legal or tax advice.

What does IntelliDrive OS do for a Chicago service business?

The same features in every city. Here is what the software does today.

One tax rate per shop

Add your rates under Settings → Tax Rates, then choose each shop’s default rate under Settings → Outlets, so every shop charges its own local rate.

All features

Records kept digitally

Invoices, receipts, signatures and photos are kept digitally for your records, and you can send a receipt to the customer by email or text.

Payment-link evidence

Payment links through your own account

Text or email a payment link through your own QuickBooks Payments, Square or Stripe account. On a payment-link sale the record keeps the customer’s signature, the terms they accepted, IP address and device, photos, and location when their browser shares it.

Payment processing

Stock by shop and van

Each shop, and each van you set up as its own location, keeps its own stock, with reorder points, counts and exact transfers between locations.

Inventory

Your team, hours and commission

Time clock, timesheets, pay rates and per-technician commission reporting, with role permissions and staff limited to their own shop.

Workforce

QuickBooks Online, when you choose

Push sales and payments from IntelliDrive OS to QuickBooks Online. It is a one-way push that you start yourself.

QuickBooks integration

Scheduling and dispatch (add-on)

Scheduling, dispatch, live GPS and ETA texts come with the GetTimePad add-on at $199/month. It is not part of the $79 plan.

Scheduling

Chicago questions, answered

What is the sales tax rate in Chicago, IL?

The combined sales tax rate in Chicago is 10.5%, which includes Illinois’s 6.25% state rate, according to the Illinois Department of Revenue as of August 1, 2026.

Do locksmiths in Chicago need a license?

Yes. Licensing agency: Illinois Department of Financial and Professional Regulation. Illinois law makes it unlawful to act as a locksmith, or to operate as a locksmith agency, unless licensed by the Department of Financial and Professional Regulation under the Private Detective, Private Alarm, Private Security, Fingerprint Vendor, and Locksmith Act of 2004. A locksmith agency must have a full-time Illinois licensed locksmith as its licensee-in-charge. Sources: Illinois General Assembly and Illinois Department of Financial and Professional Regulation.

Who licenses plumbers in Chicago?

These are state licenses in Illinois. Plumbing: the Illinois Department of Public Health — Plumbing Program. Source: Illinois Department of Public Health.

Can I set the Chicago sales tax rate in IntelliDrive OS?

Yes. Add the rate under Settings → Tax Rates and choose it as the shop’s default under Settings → Outlets. IntelliDrive OS uses one tax rate per shop, so a business with shops in different tax areas sets a rate for each shop.

How much does IntelliDrive OS cost in Chicago?

$79/month per business, billed monthly, the same in Chicago as anywhere in the US. New accounts have unlimited users. The first 30 days are free; a card is required at signup and the first charge is on day 31.

Can I use IntelliDrive OS on a phone at the job?

Yes. It runs in the web browser on a phone, tablet or computer, and you can add it to your home screen. Customers pay through a payment link you text or email from your own QuickBooks Payments, Square or Stripe account.

Run your Chicago service business on IntelliDrive OS

$79/month per business, billed monthly, with unlimited users.

The first 30 days are free. A card is required at signup and the first charge is on day 31; cancel in Settings → Billing before then and you pay nothing.