Baltimore, Maryland

Service business software in Baltimore, MD

IntelliDrive OS runs point of sale, quotes, inventory, warranty records and payment links for locksmiths, plumbers, HVAC companies, electricians and other service businesses. It works in the web browser on a phone, tablet or computer.

In short — Baltimore

IntelliDrive OS costs $79/month per business, billed monthly, with unlimited users, the same in Baltimore as anywhere in the US. The combined sales tax rate in Baltimore is 6% (as of October 4, 2026), and you set it once as your shop’s tax rate in Settings. Customers pay through payment links from your own QuickBooks Payments, Square or Stripe account.

Sales tax and licensing for Baltimore businesses

From the official sources linked below. Last checked October 4, 2026

6% combined sales tax

The combined state and local sales tax rate in Baltimore is 6%, as of October 4, 2026. That includes Maryland’s 6% state rate.

  • Source: Taxes — Maryland Department of Commerce

Locksmiths: Maryland Department of Labor — Division of Occupational and Professional Licensing (Locksmith Licensing Program)

Under the Maryland Locksmiths Act (Title 12.5 of the Business Regulation Article), businesses that provide locksmith services, including corporations, partnerships and sole proprietors, must obtain a license. Employees who do hands-on work do not need a license but must undergo a criminal background check.

Plumbing: Maryland Board of Plumbing — Maryland Department of Labor

The Board of Plumbing licenses and regulates individuals who provide or assist in providing plumbing and gas services in Maryland.

Electrical: Maryland State Board of Electricians — Maryland Department of Labor

The State Board of Electricians issues master electrician licenses and accepts applications for apprentice and journey licenses.

HVAC / air conditioning: Maryland Board of HVACR Contractors — Maryland Department of Labor

The Board of Heating, Ventilation, Air Conditioning and Refrigeration Contractors licenses and regulates individuals who provide commercial and residential HVACR services.

All Maryland tax and licensing facts

These facts summarize the official pages linked next to each one. Rates and rules change, so check the source before you rely on a fact. This is not legal or tax advice.

What does IntelliDrive OS do for a Baltimore service business?

The same features in every city. Here is what the software does today.

One tax rate per shop

Add your rates under Settings → Tax Rates, then choose each shop’s default rate under Settings → Outlets, so every shop charges its own local rate.

All features

Records kept digitally

Invoices, receipts, signatures and photos are kept digitally for your records, and you can send a receipt to the customer by email or text.

Payment-link evidence

Payment links through your own account

Text or email a payment link through your own QuickBooks Payments, Square or Stripe account. On a payment-link sale the record keeps the customer’s signature, the terms they accepted, IP address and device, photos, and location when their browser shares it.

Payment processing

Stock by shop and van

Each shop, and each van you set up as its own location, keeps its own stock, with reorder points, counts and exact transfers between locations.

Inventory

Your team, hours and commission

Time clock, timesheets, pay rates and per-technician commission reporting, with role permissions and staff limited to their own shop.

Workforce

QuickBooks Online, when you choose

Push sales and payments from IntelliDrive OS to QuickBooks Online. It is a one-way push that you start yourself.

QuickBooks integration

Scheduling and dispatch (add-on)

Scheduling, dispatch, live GPS and ETA texts come with the GetTimePad add-on at $199/month. It is not part of the $79 plan.

Scheduling

Baltimore questions, answered

What is the sales tax rate in Baltimore, MD?

The combined sales tax rate in Baltimore is 6%, which includes Maryland’s 6% state rate, according to the Maryland Department of Commerce as of October 4, 2026.

Do locksmiths in Baltimore need a license?

Yes. Licensing agency: Maryland Department of Labor — Division of Occupational and Professional Licensing (Locksmith Licensing Program). Under the Maryland Locksmiths Act (Title 12.5 of the Business Regulation Article), businesses that provide locksmith services, including corporations, partnerships and sole proprietors, must obtain a license. Employees who do hands-on work do not need a license but must undergo a criminal background check. Source: Maryland Department of Labor.

Who licenses plumbers, electricians and HVAC contractors in Baltimore?

These are state licenses in Maryland. Plumbing: the Maryland Board of Plumbing — Maryland Department of Labor. Electrical: the Maryland State Board of Electricians — Maryland Department of Labor. HVAC / air conditioning: the Maryland Board of HVACR Contractors — Maryland Department of Labor. Source: Maryland Department of Labor.

Can I set the Baltimore sales tax rate in IntelliDrive OS?

Yes. Add the rate under Settings → Tax Rates and choose it as the shop’s default under Settings → Outlets. IntelliDrive OS uses one tax rate per shop, so a business with shops in different tax areas sets a rate for each shop.

How much does IntelliDrive OS cost in Baltimore?

$79/month per business, billed monthly, the same in Baltimore as anywhere in the US. New accounts have unlimited users. The first 30 days are free; a card is required at signup and the first charge is on day 31.

Can I use IntelliDrive OS on a phone at the job?

Yes. It runs in the web browser on a phone, tablet or computer, and you can add it to your home screen. Customers pay through a payment link you text or email from your own QuickBooks Payments, Square or Stripe account.

Run your Baltimore service business on IntelliDrive OS

$79/month per business, billed monthly, with unlimited users.

The first 30 days are free. A card is required at signup and the first charge is on day 31; cancel in Settings → Billing before then and you pay nothing.