Running a service business in Wisconsin

IntelliDrive OS is point-of-sale, quoting, inventory and customer software for service businesses such as locksmiths, plumbers, HVAC companies and electricians. This page collects the tax and licensing facts for Wisconsin that those businesses ask about, each linked to the official source we read, and shows how IntelliDrive OS fits them.

Last checked October 4, 2026

What is the sales tax in Wisconsin?

State rate: 5%

The state sales tax rate in Wisconsin is 5%.

Seventy counties have adopted a 0.5% county tax, and Milwaukee County's rose from 0.5% to 0.9% on January 1, 2024. The City of Milwaukee also imposes a 2% city sales tax, and premier resort areas can add 0.5% or 1.25%.

Repair, installation and labor

Wisconsin's Department of Revenue lists repair and service of tangible personal property among the taxable services, and says that when a service is taxable both material and labor charges are subject to the tax. A contractor's charges for improvements to real estate are not taxable on materials or labor, but the contractor generally pays tax on the materials it consumes.

Who licenses locksmiths and the trades in Wisconsin?

From each agency's own page. Check with your city or county for any local license as well.

Locksmiths

We could not confirm a state-level locksmith license for Wisconsin from an official source. Check with your city or county.

Plumbing: Wisconsin Department of Safety and Professional Services

The Department of Safety and Professional Services credentials journeyman and master plumbers, including restricted appliance and restricted service classes.

Electrical: Wisconsin Department of Safety and Professional Services

The Department of Safety and Professional Services credentials journeyman and master electricians, with industrial and residential classes, as well as electrical contractors and electrical apprentices.

HVAC / air conditioning: Wisconsin Department of Safety and Professional Services

The Department of Safety and Professional Services credentials HVAC contractors and HVAC qualifiers.

More facts for Wisconsin service businesses

The city of Milwaukee is located in more than one county. The Department of Revenue's rate chart lists the 2% city tax under Milwaukee, Washington and Waukesha counties, each alongside that county's own rate, so the 7.9% figure applies to the Milwaukee County part of the city.

Retailers that have, or are required to have, a Wisconsin seller's permit must collect and remit county and city sales tax in certain situations, such as when they deliver taxable items with their own vehicle into a county or city that has the tax.

How does IntelliDrive OS fit Wisconsin’s tax and paperwork?

What the software does today, nothing more. It does not file your returns or give tax advice.

One tax rate per shop

Add your rates under Settings → Tax Rates, then choose each shop’s default rate under Settings → Outlets, so every shop charges its own local rate.

All features

Records kept digitally

Invoices, receipts, signatures and photos are kept digitally for your records, and you can send a receipt to the customer by email or text.

Payment-link evidence

Payment links through your own account

Text or email a payment link through your own QuickBooks Payments, Square or Stripe account. On a payment-link sale the record keeps the customer’s signature, the terms they accepted, IP address and device, photos, and location when their browser shares it.

Payment processing

Stock by shop and van

Each shop, and each van you set up as its own location, keeps its own stock, with reorder points, counts and exact transfers between locations.

Inventory

Your team, hours and commission

Time clock, timesheets, pay rates and per-technician commission reporting, with role permissions and staff limited to their own shop.

Workforce

QuickBooks Online, when you choose

Push sales and payments from IntelliDrive OS to QuickBooks Online. It is a one-way push that you start yourself.

QuickBooks integration

Scheduling and dispatch (add-on)

Scheduling, dispatch, live GPS and ETA texts come with the GetTimePad add-on at $199/month. It is not part of the $79 plan.

Scheduling

Our city pages in Wisconsin

Wisconsin questions, answered

What is the sales tax rate in Wisconsin?

Wisconsin’s state sales tax rate is 5%. Seventy counties have adopted a 0.5% county tax, and Milwaukee County's rose from 0.5% to 0.9% on January 1, 2024. The City of Milwaukee also imposes a 2% city sales tax, and premier resort areas can add 0.5% or 1.25%. Source: Wisconsin Department of Revenue.

What does Wisconsin’s tax guidance say about repair and labor charges?

Wisconsin's Department of Revenue lists repair and service of tangible personal property among the taxable services, and says that when a service is taxable both material and labor charges are subject to the tax. A contractor's charges for improvements to real estate are not taxable on materials or labor, but the contractor generally pays tax on the materials it consumes. Source: Wisconsin Department of Revenue.

Who licenses plumbers, electricians and HVAC contractors in Wisconsin?

Plumbing: the Wisconsin Department of Safety and Professional Services. Electrical: the Wisconsin Department of Safety and Professional Services. HVAC / air conditioning: the Wisconsin Department of Safety and Professional Services. Source: Wisconsin Department of Safety and Professional Services.

Can I set the Wisconsin sales tax rate in IntelliDrive OS?

Yes. Add the rate under Settings → Tax Rates and choose it as the shop’s default under Settings → Outlets. IntelliDrive OS uses one tax rate per shop, so a business with shops in different tax areas sets a rate for each shop.

How much does IntelliDrive OS cost in Wisconsin?

$79/month per business, billed monthly, the same everywhere in the US. New accounts have unlimited users. The first 30 days are free; a card is required at signup and the first charge is on day 31.

These facts summarize the official pages linked next to each one. Rates and rules change, so check the source before you rely on a fact. This is not legal or tax advice.

Last checked October 4, 2026.

Facts for other states

Run your Wisconsin service business on IntelliDrive OS

$79/month per business, billed monthly, with unlimited users.

The first 30 days are free. A card is required at signup and the first charge is on day 31; cancel in Settings → Billing before then and you pay nothing.