IntelliDrive OS is point-of-sale, quoting, inventory and customer software for service businesses such as locksmiths, plumbers, HVAC companies and electricians. This page collects the tax and licensing facts for Washington that those businesses ask about, each linked to the official source we read, and shows how IntelliDrive OS fits them.
Last checked October 4, 2026
The state sales tax rate in Washington is 6.5%.
The local rate varies by city and county and is based on where the customer receives the goods or services. The Department of Revenue's rate chart effective October 1, 2026 lists combined rates from 7.6% to 10.7%.
Washington's Department of Revenue says taxable retail services include installing, cleaning, repairing or otherwise altering tangible personal property for consumers, as well as repairing or improving real property for consumers and construction.
From each agency's own page. Check with your city or county for any local license as well.
We could not confirm a state-level locksmith license for Washington from an official source. Check with your city or county.
L&I certifies plumbers and says only L&I-certified plumbers can legally perform plumbing work on someone else's property, while property owners may do their own plumbing work on property they own.
L&I says electrical contracting businesses are licensed and bonded and provide certified electricians who have passed an examination to perform electrical work.
Most Washington businesses pay the business and occupation (B&O) tax, a gross receipts tax calculated on total income. Businesses cannot deduct expenses such as labor or materials, and the B&O tax is not collected from customers.
Starting October 1, 2025, some business services are subject to retail sales tax under state law ESSB 5814, so sellers of those services should begin collecting retail sales tax.
What the software does today, nothing more. It does not file your returns or give tax advice.
Add your rates under Settings → Tax Rates, then choose each shop’s default rate under Settings → Outlets, so every shop charges its own local rate.
All featuresInvoices, receipts, signatures and photos are kept digitally for your records, and you can send a receipt to the customer by email or text.
Payment-link evidenceText or email a payment link through your own QuickBooks Payments, Square or Stripe account. On a payment-link sale the record keeps the customer’s signature, the terms they accepted, IP address and device, photos, and location when their browser shares it.
Payment processingEach shop, and each van you set up as its own location, keeps its own stock, with reorder points, counts and exact transfers between locations.
InventoryTime clock, timesheets, pay rates and per-technician commission reporting, with role permissions and staff limited to their own shop.
WorkforcePush sales and payments from IntelliDrive OS to QuickBooks Online. It is a one-way push that you start yourself.
QuickBooks integrationScheduling, dispatch, live GPS and ETA texts come with the GetTimePad add-on at $199/month. It is not part of the $79 plan.
SchedulingWashington’s state sales tax rate is 6.5%. The local rate varies by city and county and is based on where the customer receives the goods or services. The Department of Revenue's rate chart effective October 1, 2026 lists combined rates from 7.6% to 10.7%. Source: Washington State Department of Revenue.
Washington's Department of Revenue says taxable retail services include installing, cleaning, repairing or otherwise altering tangible personal property for consumers, as well as repairing or improving real property for consumers and construction. Source: Washington State Department of Revenue.
Plumbing: the Washington State Department of Labor & Industries — Plumber Certification. Electrical: the Washington State Department of Labor & Industries. Source: Washington State Department of Labor & Industries.
Yes. Add the rate under Settings → Tax Rates and choose it as the shop’s default under Settings → Outlets. IntelliDrive OS uses one tax rate per shop, so a business with shops in different tax areas sets a rate for each shop.
$79/month per business, billed monthly, the same everywhere in the US. New accounts have unlimited users. The first 30 days are free; a card is required at signup and the first charge is on day 31.
These facts summarize the official pages linked next to each one. Rates and rules change, so check the source before you rely on a fact. This is not legal or tax advice.
Last checked October 4, 2026.
$79/month per business, billed monthly, with unlimited users.
The first 30 days are free. A card is required at signup and the first charge is on day 31; cancel in Settings → Billing before then and you pay nothing.