Running a service business in Ohio

IntelliDrive OS is point-of-sale, quoting, inventory and customer software for service businesses such as locksmiths, plumbers, HVAC companies and electricians. This page collects the tax and licensing facts for Ohio that those businesses ask about, each linked to the official source we read, and shows how IntelliDrive OS fits them.

Last checked October 4, 2026

What is the sales tax in Ohio?

State rate: 5.75%

The state sales tax rate in Ohio is 5.75%.

Counties and regional transit authorities can add sales tax in multiples of 0.05%, up to 3%, and the combined state, local and transit rate cannot exceed 8.75%. Counties and transit authorities can change rates only at the start of a calendar quarter.

Repair, installation and labor

The Department of Taxation lists repair services as taxable unless the item being repaired is exempt, and installation services as taxable unless the installed item is exempt.

Who licenses locksmiths and the trades in Ohio?

From each agency's own page. Check with your city or county for any local license as well.

Locksmiths

We could not confirm a state-level locksmith license for Ohio from an official source. Check with your city or county.

Plumbing: Ohio Construction Industry Licensing Board (Department of Commerce)

The Ohio Construction Industry Licensing Board licenses plumbing and hydronics contractors through its plumbing and hydronics section, and no one may act as a type of contractor the law licenses without holding that license.

Electrical: Ohio Construction Industry Licensing Board (Department of Commerce)

The board licenses electrical contractors through its electrical section, and no one may act as an electrical contractor without holding the license.

HVAC / air conditioning: Ohio Construction Industry Licensing Board (Department of Commerce)

The board licenses heating, ventilating and air conditioning contractors and refrigeration contractors through its heating, ventilating, air conditioning and refrigeration section, and no one may act as a licensed type of contractor without the license.

More facts for Ohio service businesses

A contractor pays tax on the materials it uses in construction contracts.

The state table gives separate rates for the parts of Columbus that lie in Delaware County (8.00%) and Fairfield County (7.75%), so a Columbus address in Fairfield County is taxed at 7.75% rather than the 8.00% shown for Franklin County.

How does IntelliDrive OS fit Ohio’s tax and paperwork?

What the software does today, nothing more. It does not file your returns or give tax advice.

One tax rate per shop

Add your rates under Settings → Tax Rates, then choose each shop’s default rate under Settings → Outlets, so every shop charges its own local rate.

All features

Records kept digitally

Invoices, receipts, signatures and photos are kept digitally for your records, and you can send a receipt to the customer by email or text.

Payment-link evidence

Payment links through your own account

Text or email a payment link through your own QuickBooks Payments, Square or Stripe account. On a payment-link sale the record keeps the customer’s signature, the terms they accepted, IP address and device, photos, and location when their browser shares it.

Payment processing

Stock by shop and van

Each shop, and each van you set up as its own location, keeps its own stock, with reorder points, counts and exact transfers between locations.

Inventory

Your team, hours and commission

Time clock, timesheets, pay rates and per-technician commission reporting, with role permissions and staff limited to their own shop.

Workforce

QuickBooks Online, when you choose

Push sales and payments from IntelliDrive OS to QuickBooks Online. It is a one-way push that you start yourself.

QuickBooks integration

Scheduling and dispatch (add-on)

Scheduling, dispatch, live GPS and ETA texts come with the GetTimePad add-on at $199/month. It is not part of the $79 plan.

Scheduling

Ohio questions, answered

What is the sales tax rate in Ohio?

Ohio’s state sales tax rate is 5.75%. Counties and regional transit authorities can add sales tax in multiples of 0.05%, up to 3%, and the combined state, local and transit rate cannot exceed 8.75%. Counties and transit authorities can change rates only at the start of a calendar quarter. Source: Ohio Department of Taxation.

What does Ohio’s tax guidance say about repair and labor charges?

The Department of Taxation lists repair services as taxable unless the item being repaired is exempt, and installation services as taxable unless the installed item is exempt. Source: Ohio Department of Taxation.

Who licenses plumbers, electricians and HVAC contractors in Ohio?

Plumbing: the Ohio Construction Industry Licensing Board (Department of Commerce). Electrical: the Ohio Construction Industry Licensing Board (Department of Commerce). HVAC / air conditioning: the Ohio Construction Industry Licensing Board (Department of Commerce). Source: Ohio Legislative Service Commission.

Can I set the Ohio sales tax rate in IntelliDrive OS?

Yes. Add the rate under Settings → Tax Rates and choose it as the shop’s default under Settings → Outlets. IntelliDrive OS uses one tax rate per shop, so a business with shops in different tax areas sets a rate for each shop.

How much does IntelliDrive OS cost in Ohio?

$79/month per business, billed monthly, the same everywhere in the US. New accounts have unlimited users. The first 30 days are free; a card is required at signup and the first charge is on day 31.

These facts summarize the official pages linked next to each one. Rates and rules change, so check the source before you rely on a fact. This is not legal or tax advice.

Last checked October 4, 2026.

Facts for other states

Run your Ohio service business on IntelliDrive OS

$79/month per business, billed monthly, with unlimited users.

The first 30 days are free. A card is required at signup and the first charge is on day 31; cancel in Settings → Billing before then and you pay nothing.