Running a service business in Michigan

IntelliDrive OS is point-of-sale, quoting, inventory and customer software for service businesses such as locksmiths, plumbers, HVAC companies and electricians. This page collects the tax and licensing facts for Michigan that those businesses ask about, each linked to the official source we read, and shows how IntelliDrive OS fits them.

Last checked October 4, 2026

What is the sales tax in Michigan?

State rate: 6%

The state sales tax rate in Michigan is 6%.

The Department of Treasury says sellers of tangible personal property to the final consumer remit a 6% sales tax on the total price of taxable retail sales (4% on residential electricity, natural or artificial gas and home heating fuels), and that Michigan does not allow city or local units to impose sales tax.

Repair, installation and labor

Treasury says that since April 26, 2023 most delivery and installation charges are not subject to sales and use tax if the seller separately itemizes them on the customer's invoice and keeps books and records showing how the tax was calculated; otherwise the charges remain taxable.

Who licenses locksmiths and the trades in Michigan?

From each agency's own page. Check with your city or county for any local license as well.

Locksmiths

We could not confirm a state-level locksmith license for Michigan from an official source. Check with your city or county.

Plumbing: Michigan Department of Licensing and Regulatory Affairs — Bureau of Construction Codes

The Bureau of Construction Codes licenses journey plumbers, master plumbers and plumbing contractors, and registers apprentice plumbers.

Electrical: Michigan Department of Licensing and Regulatory Affairs — Bureau of Construction Codes

The Bureau of Construction Codes licenses electrical journeymen, master electricians and electrical, fire alarm and sign contractors, and registers electrical apprentices.

HVAC / air conditioning: Michigan Department of Licensing and Regulatory Affairs — Bureau of Construction Codes

Licensed mechanical contractors can perform installations, alterations and servicing and secure permits; the work classifications include HVAC equipment, ductwork, refrigeration, and heating and refrigeration and air conditioning service.

More facts for Michigan service businesses

Michigan sales tax returns are due monthly (the 20th of the following month), quarterly (the 20th of the month after the quarter ends) or annually (February 28); Treasury sets each filer's frequency every year, and all filers must submit an annual return by February 28.

Entities must register with Treasury to receive a Michigan sales tax license, which is valid from January 1 through December 31.

How does IntelliDrive OS fit Michigan’s tax and paperwork?

What the software does today, nothing more. It does not file your returns or give tax advice.

One tax rate per shop

Add your rates under Settings → Tax Rates, then choose each shop’s default rate under Settings → Outlets, so every shop charges its own local rate.

All features

Records kept digitally

Invoices, receipts, signatures and photos are kept digitally for your records, and you can send a receipt to the customer by email or text.

Payment-link evidence

Payment links through your own account

Text or email a payment link through your own QuickBooks Payments, Square or Stripe account. On a payment-link sale the record keeps the customer’s signature, the terms they accepted, IP address and device, photos, and location when their browser shares it.

Payment processing

Stock by shop and van

Each shop, and each van you set up as its own location, keeps its own stock, with reorder points, counts and exact transfers between locations.

Inventory

Your team, hours and commission

Time clock, timesheets, pay rates and per-technician commission reporting, with role permissions and staff limited to their own shop.

Workforce

QuickBooks Online, when you choose

Push sales and payments from IntelliDrive OS to QuickBooks Online. It is a one-way push that you start yourself.

QuickBooks integration

Scheduling and dispatch (add-on)

Scheduling, dispatch, live GPS and ETA texts come with the GetTimePad add-on at $199/month. It is not part of the $79 plan.

Scheduling

Our city pages in Michigan

Michigan questions, answered

What is the sales tax rate in Michigan?

Michigan’s state sales tax rate is 6%. The Department of Treasury says sellers of tangible personal property to the final consumer remit a 6% sales tax on the total price of taxable retail sales (4% on residential electricity, natural or artificial gas and home heating fuels), and that Michigan does not allow city or local units to impose sales tax. Source: Michigan Department of Treasury.

What does Michigan’s tax guidance say about repair and labor charges?

Treasury says that since April 26, 2023 most delivery and installation charges are not subject to sales and use tax if the seller separately itemizes them on the customer's invoice and keeps books and records showing how the tax was calculated; otherwise the charges remain taxable. Source: Michigan Department of Treasury.

Who licenses plumbers, electricians and HVAC contractors in Michigan?

Plumbing: the Michigan Department of Licensing and Regulatory Affairs — Bureau of Construction Codes. Electrical: the Michigan Department of Licensing and Regulatory Affairs — Bureau of Construction Codes. HVAC / air conditioning: the Michigan Department of Licensing and Regulatory Affairs — Bureau of Construction Codes. Source: Michigan Department of Licensing and Regulatory Affairs.

Can I set the Michigan sales tax rate in IntelliDrive OS?

Yes. Add the rate under Settings → Tax Rates and choose it as the shop’s default under Settings → Outlets. IntelliDrive OS uses one tax rate per shop, so a business with shops in different tax areas sets a rate for each shop.

How much does IntelliDrive OS cost in Michigan?

$79/month per business, billed monthly, the same everywhere in the US. New accounts have unlimited users. The first 30 days are free; a card is required at signup and the first charge is on day 31.

These facts summarize the official pages linked next to each one. Rates and rules change, so check the source before you rely on a fact. This is not legal or tax advice.

Last checked October 4, 2026.

Facts for other states

Run your Michigan service business on IntelliDrive OS

$79/month per business, billed monthly, with unlimited users.

The first 30 days are free. A card is required at signup and the first charge is on day 31; cancel in Settings → Billing before then and you pay nothing.