IntelliDrive OS is point-of-sale, quoting, inventory and customer software for service businesses such as locksmiths, plumbers, HVAC companies and electricians. This page collects the tax and licensing facts for Kentucky that those businesses ask about, each linked to the official source we read, and shows how IntelliDrive OS fits them.
Last checked October 4, 2026
The state sales tax rate in Kentucky is 6%.
The Department of Revenue says Kentucky sales and use tax is imposed at 6 percent of gross receipts or purchase price, and that there are no local sales and use taxes in Kentucky.
The Department's TaxAnswers guidance says plumbing and HVAC contractors do not charge sales tax on their services, because improvements or repairs to real property are not taxable services, though they pay tax on the materials they buy. For dealership vehicle repairs, labor is taxable when the parts are taxable to the customer.
From each agency's own page. Check with your city or county for any local license as well.
We could not confirm a state-level locksmith license for Kentucky from an official source. Check with your city or county.
The Department of Housing, Buildings and Construction says it licenses and certifies plumbers, electricians, boiler contractors, sprinkler and fire alarm contractors and building inspectors.
The same department says it licenses and certifies electricians, along with plumbers, boiler contractors, sprinkler and fire alarm contractors and building inspectors.
The Division of HVAC administers and enforces KRS 198B.650 to 198B.689, which have required heating and air conditioning contractors in Kentucky to be licensed by the Division since July 1995.
Kentucky contractors pay sales and use tax on the materials they buy to complete construction contracts; those purchases are not treated as retail sales.
What the software does today, nothing more. It does not file your returns or give tax advice.
Add your rates under Settings → Tax Rates, then choose each shop’s default rate under Settings → Outlets, so every shop charges its own local rate.
All featuresInvoices, receipts, signatures and photos are kept digitally for your records, and you can send a receipt to the customer by email or text.
Payment-link evidenceText or email a payment link through your own QuickBooks Payments, Square or Stripe account. On a payment-link sale the record keeps the customer’s signature, the terms they accepted, IP address and device, photos, and location when their browser shares it.
Payment processingEach shop, and each van you set up as its own location, keeps its own stock, with reorder points, counts and exact transfers between locations.
InventoryTime clock, timesheets, pay rates and per-technician commission reporting, with role permissions and staff limited to their own shop.
WorkforcePush sales and payments from IntelliDrive OS to QuickBooks Online. It is a one-way push that you start yourself.
QuickBooks integrationScheduling, dispatch, live GPS and ETA texts come with the GetTimePad add-on at $199/month. It is not part of the $79 plan.
SchedulingKentucky’s state sales tax rate is 6%. The Department of Revenue says Kentucky sales and use tax is imposed at 6 percent of gross receipts or purchase price, and that there are no local sales and use taxes in Kentucky. Sources: Kentucky Department of Revenue and Kentucky Department of Revenue (TaxAnswers).
The Department's TaxAnswers guidance says plumbing and HVAC contractors do not charge sales tax on their services, because improvements or repairs to real property are not taxable services, though they pay tax on the materials they buy. For dealership vehicle repairs, labor is taxable when the parts are taxable to the customer. Sources: Kentucky Department of Revenue and Kentucky Department of Revenue (TaxAnswers).
Plumbing: the Kentucky Department of Housing, Buildings and Construction. Electrical: the Kentucky Department of Housing, Buildings and Construction. HVAC / air conditioning: the Kentucky Department of Housing, Buildings and Construction — Division of Heating, Ventilation and Air Conditioning. Sources: Kentucky Public Protection Cabinet and Kentucky Department of Housing, Buildings and Construction.
Yes. Add the rate under Settings → Tax Rates and choose it as the shop’s default under Settings → Outlets. IntelliDrive OS uses one tax rate per shop, so a business with shops in different tax areas sets a rate for each shop.
$79/month per business, billed monthly, the same everywhere in the US. New accounts have unlimited users. The first 30 days are free; a card is required at signup and the first charge is on day 31.
These facts summarize the official pages linked next to each one. Rates and rules change, so check the source before you rely on a fact. This is not legal or tax advice.
Last checked October 4, 2026.
$79/month per business, billed monthly, with unlimited users.
The first 30 days are free. A card is required at signup and the first charge is on day 31; cancel in Settings → Billing before then and you pay nothing.