IntelliDrive OS is point-of-sale, quoting, inventory and customer software for service businesses such as locksmiths, plumbers, HVAC companies and electricians. This page collects the tax and licensing facts for Indiana that those businesses ask about, each linked to the official source we read, and shows how IntelliDrive OS fits them.
Last checked October 4, 2026
The state sales tax rate in Indiana is 7%.
The Department of Revenue says the sales tax for the entire State of Indiana is 7%. Its county tax page lists only the innkeeper's tax, food and beverage tax and local income tax at the county level, and some municipalities also have their own food and beverage tax.
The Department's bulletin says repair charges on tangible personal property are generally exempt as a service when separately stated from the materials used in the repair. If they are not separately stated, the repair labor can be taxable when the parts are more than 10% of the overall charge; work on real property follows separate contractor rules.
From each agency's own page. Check with your city or county for any local license as well.
We could not confirm a state-level locksmith license for Indiana from an official source. Check with your city or county.
The Indiana Plumbing Commission, administered through the Professional Licensing Agency, licenses journeyman plumbers and plumbing contractors. The agency's page says it is unlawful to act as a plumbing contractor or journeyman plumber without a license.
A contractor working under a time and material contract is a retail merchant that collects sales tax on the material portion of the job; under a lump sum contract, the contractor pays tax on its materials and does not charge customers sales tax. The bulletin lists plumbing, heating and cooling, and electrical work among contractor trades.
In the Department's repair example where the repair charge is exempt, the repair company still owes sales or use tax on the part it used to make the repair.
What the software does today, nothing more. It does not file your returns or give tax advice.
Add your rates under Settings → Tax Rates, then choose each shop’s default rate under Settings → Outlets, so every shop charges its own local rate.
All featuresInvoices, receipts, signatures and photos are kept digitally for your records, and you can send a receipt to the customer by email or text.
Payment-link evidenceText or email a payment link through your own QuickBooks Payments, Square or Stripe account. On a payment-link sale the record keeps the customer’s signature, the terms they accepted, IP address and device, photos, and location when their browser shares it.
Payment processingEach shop, and each van you set up as its own location, keeps its own stock, with reorder points, counts and exact transfers between locations.
InventoryTime clock, timesheets, pay rates and per-technician commission reporting, with role permissions and staff limited to their own shop.
WorkforcePush sales and payments from IntelliDrive OS to QuickBooks Online. It is a one-way push that you start yourself.
QuickBooks integrationScheduling, dispatch, live GPS and ETA texts come with the GetTimePad add-on at $199/month. It is not part of the $79 plan.
SchedulingIndiana’s state sales tax rate is 7%. The Department of Revenue says the sales tax for the entire State of Indiana is 7%. Its county tax page lists only the innkeeper's tax, food and beverage tax and local income tax at the county level, and some municipalities also have their own food and beverage tax. Source: Indiana Department of Revenue.
The Department's bulletin says repair charges on tangible personal property are generally exempt as a service when separately stated from the materials used in the repair. If they are not separately stated, the repair labor can be taxable when the parts are more than 10% of the overall charge; work on real property follows separate contractor rules. Source: Indiana Department of Revenue.
Plumbing: the Indiana Plumbing Commission — Indiana Professional Licensing Agency. Source: Indiana Professional Licensing Agency.
Yes. Add the rate under Settings → Tax Rates and choose it as the shop’s default under Settings → Outlets. IntelliDrive OS uses one tax rate per shop, so a business with shops in different tax areas sets a rate for each shop.
$79/month per business, billed monthly, the same everywhere in the US. New accounts have unlimited users. The first 30 days are free; a card is required at signup and the first charge is on day 31.
These facts summarize the official pages linked next to each one. Rates and rules change, so check the source before you rely on a fact. This is not legal or tax advice.
Last checked October 4, 2026.
$79/month per business, billed monthly, with unlimited users.
The first 30 days are free. A card is required at signup and the first charge is on day 31; cancel in Settings → Billing before then and you pay nothing.