Service Fusion gets credit for unlimited users. But at $225–$575/mo with tiered features, you're paying a lot more for a lot less than IntelliDrive OS at $79/mo.
Both Service Fusion and IntelliDrive OS offer unlimited users at the base plan. The difference is price and breadth: Service Fusion starts at $225/month with features unlocked across higher tiers; IntelliDrive OS is $79/month flat with auto-parts catalog and chargeback protection included.
You're already deeply integrated with Service Fusion's mid-tier features (FleetTracker, custom forms, advanced reporting) and your team has built workflows around them. Switching mid-cycle isn't worth it.
You want one price with all features unlocked (no upsell to Plus or Pro), need a real POS workflow plus chargeback protection, and want to start at $79/month with the same unlimited-users advantage.
$79/month flat · unlimited users · cancel anytime
IntelliDrive OS
$79
/mo — all features
SF Starter
$225
/mo — limited features
SF Pro
$575
/mo — full features
| Feature | IntelliDrive OS | Service Fusion |
|---|---|---|
| Starting price | $79/mo | $225/mo |
| Unlimited users | ||
| Pricing tiers | Single plan — all features | 3 tiers ($225 / $350 / $575) |
| Auto parts catalog | ||
| FCC ID / key tracking | ||
| Chargeback protection | ||
| On-account credit sales | ||
| QuickBooks integration | ||
| Square payments | ||
| Stripe payment links | ||
| Daily sales SMS | ||
| Tech commission reports | ||
| Warranty tracking | ||
| Customer portal | ||
| Scheduling & dispatch | ||
| Invoicing & estimates | ||
| GPS fleet tracking | Plus & Pro only | |
| Preorders & deposits |
Service Fusion's unlimited users are appealing — until you see the price tag and missing features.
IntelliDrive OS is $146/mo cheaper than Service Fusion's cheapest plan and $496/mo cheaper than their full-featured Pro plan. That's up to $5,952/year in savings.
Auto parts catalog, FCC ID lookups, key code databases, transponder compatibility — all built in. Service Fusion has none of these trade-specific tools.
GPS-stamped digital signatures create irrefutable proof of service. Win chargebacks automatically. Service Fusion offers no dispute defense.
Know your revenue before you open your laptop. Track tech commissions automatically. Service Fusion offers basic reporting but not push-to-phone insights.
Service Fusion offers unlimited users starting at $225/mo, but gates key features behind the Plus ($350) and Pro ($575) tiers. IntelliDrive OS is $79/mo with every feature included — no tiers, no upsells. Plus, IntelliDrive OS adds auto parts, chargeback protection, and locksmith-specific tools that Service Fusion doesn't have.
Service Fusion's Starter plan lacks GPS tracking, inventory management, and job costing. Their Plus tier adds those at $350/mo. Their Pro tier at $575/mo adds eSignatures and custom documents. IntelliDrive OS includes all equivalent features at $79/mo.
Service Fusion is designed for general HVAC, plumbing, and electrical businesses. It has no locksmith-specific features like auto parts catalogs, key code lookups, FCC ID tracking, or transponder databases. IntelliDrive OS was purpose-built for these trades.
Yes. Export your data from Service Fusion and import customers, products, and service items via CSV into IntelliDrive OS. The transition typically takes less than a day.
Yes, through the TimePad scheduling and dispatch integration. Track technician locations in real time, send automated ETA texts, and route 5-star reviews — all included in the $79/mo plan.
Why pay $225+ for what IntelliDrive OS delivers at $79? Book a demo to see for yourself.
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