Collect diagnostic fees at the door, process repair payments after completion, and handle deposits on special-order parts. Every transaction tracked per technician and per job.
These challenges cost you time, money, and customers. IntelliDrive OS solves them.
You schedule a diagnostic visit and the customer cancels or no-shows. You wasted a truck roll with no compensation. Pre-charging the diagnostic fee eliminates this.
The repair is done but the homeowner does not have their wallet or wants to "send a check later." Without on-site card processing, you leave without payment.
Ordering a specific control board or compressor for a customer is expensive. If they cancel, you are stuck with a non-returnable part. You need a deposit upfront.
Six capabilities designed specifically for how appliance repair technicians work.
Charge the diagnostic fee via payment link when the customer books. No more wasted truck rolls on no-shows or cancellations.
Process card payments after the repair is complete. Tap-to-pay, chip, swipe, or send a payment link if the customer is not home.
Collect a deposit via payment link before ordering special-order parts. Remaining balance collected at the time of installation.
If the diagnostic fee is applied to the repair, the system automatically credits it on the final invoice. No manual adjustments.
See how much each technician collected today. Card, cash, and outstanding amounts per tech in one view.
Process refunds for declined repairs or warranty claims. Refund records linked to the original transaction.
Four simple steps to transform your payment processing workflow.
Customer pays the diagnostic fee via payment link when booking or at the door before the tech begins.
Tech diagnoses the issue and presents the repair quote. If parts need ordering, a deposit is collected.
After the repair, collect the remaining balance on-site. Diagnostic fee credited automatically if applicable.
Digital receipt sent with appliance details and warranty info. All payments logged per tech and per customer.
Real improvements from appliance repair technicians using IntelliDrive OS.
Pre-paid diagnostic fees ensure you are compensated even if the customer cancels.
On-site card processing means you collect payment before the tech leaves the property.
Deposits on special-order parts protect you from cancellations on non-returnable components.
Join appliance repair technicians who use IntelliDrive OS to save time, reduce errors, and grow their business.
No credit card required. Cancel anytime.