Quote repairs with a diagnostic fee, itemized parts with markup, and labor charges. Present the repair cost versus replacement recommendation. Convert to invoice on-site.
These challenges cost you time, money, and customers. IntelliDrive OS solves them.
Some techs waive the diagnostic fee, others apply it to the repair, and some forget to charge it entirely. You have no standard process and lose revenue.
The customer wants to know if the repair is worth it. Without a clear cost comparison on the quote, they cannot decide and delay the job.
Techs look up the wholesale cost, calculate the markup in their head, and sometimes undercharge. Inconsistent markup across techs bleeds margin.
Six capabilities designed specifically for how appliance repair technicians work.
Configure how the diagnostic fee works — standalone, applied to repair if approved, or waived for warranty calls. The system handles it automatically.
Show the repair cost alongside the estimated replacement cost on the quote. Help customers make an informed decision.
Set your standard markup percentage. The system calculates the customer-facing price from wholesale cost on every part. No manual math.
Build a flat-rate price book for common repairs. Techs select the repair type and the price is preset. No on-site guessing.
Generate manufacturer warranty claim invoices with required documentation, model numbers, serial numbers, and failure descriptions.
If a customer needs repairs on multiple appliances, quote them all on a single estimate with subtotals per appliance.
Four simple steps to transform your invoicing & quotes workflow.
Tech diagnoses the issue, selects parts needed, and the system generates a quote with markup and labor automatically.
Show the repair cost and repair-vs-replace comparison. Customer approves or declines on the spot.
If approved, the tech completes the repair and converts the quote to an invoice with one tap.
Collect payment on-site. Receipt includes appliance details, parts used, and warranty information.
Real improvements from appliance repair technicians using IntelliDrive OS.
Flat-rate pricing and automatic markup ensure every tech charges the same for the same repair.
Repair-vs-replace comparisons help customers decide faster and approve more repairs.
Structured diagnostic fee handling ensures the fee is always charged correctly.
Join appliance repair technicians who use IntelliDrive OS to save time, reduce errors, and grow their business.
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