Every client profile includes property details, cleaning preferences, access codes, recurring schedule, and complete service history. Your crews know exactly what to do before they arrive.
These challenges cost you time, money, and customers. IntelliDrive OS solves them.
Mrs. Johnson wants her wood floors mopped with vinegar, not chemicals. That info lives in one cleaner's memory. When they are out sick, the substitute gets it wrong.
Gate codes, lockbox combos, alarm codes, and pet instructions are in text messages, emails, and sticky notes. Crews waste time searching for access info each visit.
You have no system for tracking complaints, special requests, or follow-ups. Problems repeat until the client cancels.
Six capabilities designed specifically for how cleaning companies work.
Log property type, square footage, number of rooms, floor types, and special cleaning areas. Each property has its own detailed profile.
Record product preferences, areas to skip, special instructions, and pet details. Preferences are visible to the assigned crew before every visit.
Store gate codes, lockbox combos, alarm codes, and parking instructions securely. Crews access them from their phone on arrival.
Every visit is logged with crew assigned, services performed, and any notes. Track what was done and by whom on every date.
Log complaints, special requests, and follow-up actions. Track resolution status so nothing falls through the cracks.
After each service, send an optional satisfaction survey. Track scores over time per client and per crew.
Four simple steps to transform your customer management workflow.
Create the profile during the walk-through. Add property details, preferences, access info, and schedule.
The assigned crew sees the full property profile, preferences, and access instructions on their phone before arrival.
After the service, the crew logs what was done and any notes. The visit is added to the client timeline.
Track satisfaction scores and complaints. Address issues proactively before clients consider switching providers.
Real improvements from cleaning companies using IntelliDrive OS.
Documented preferences ensure every crew delivers the same experience regardless of who is assigned.
Crews have gate codes, lockbox combos, and entry instructions on their phone. No calls to the office.
Tracking and resolving complaints proactively keeps clients from silently leaving.
Join cleaning companies who use IntelliDrive OS to save time, reduce errors, and grow their business.
No credit card required. Cancel anytime.