Privacy Policy

• Businesses that use IntelliDrive OS, and the owners and staff who sign in to their accounts.
• Visitors to our website, including people who request a demo or start signing up.
• People who deal with a business that uses IntelliDrive, for example someone who receives a receipt or pays through a payment link. For those people, the business decides what information it keeps and is responsible for it; we process it on the business's behalf. If that is you, contact the business first, and we will help it respond.

• Account and business information: names, email addresses, phone numbers and roles of the people on an account; the business's name, address, tax settings and other settings.
• Subscription billing: your subscription is paid by card through Square, which collects and processes the card details. We do not store full card numbers.
• Records a business keeps in IntelliDrive: its customers, vehicles, sales, payments, invoices, quotes, inventory, warranties, photos and documents, and the texts and emails it sends from IntelliDrive.
• Payment-link records: when someone opens a payment link, we record the signature they draw, the statement and terms they accept and when, their IP address, device and browser, any photos the business attached to the sale, and their location only if their browser shares it. These records become part of the business's evidence for that sale.
• Time clock: when an employee clocks in or out, we record the time and, if the device shares it at that moment, its location, which is compared with the work locations the business set up. We do not track location between punches.
• Expenses: photos of receipts and odometers that users upload, and the details read from them.
• Connected accounts: if a business connects QuickBooks Online, Square, Stripe, GetTimePad, Gmail, Telegram or Jarvis, we exchange what the features it turns on need, such as payment status, customers and appointments, or (for Gmail) supplier invoice emails.
• Device and usage information: device type, browser, IP address, pages and features used, and error reports. If you allow notifications, we store a push-notification token for your device.
• Website visitors: our public website uses cookies and similar tools from Google (Analytics and Ads), Meta (Pixel) and Microsoft (Clarity) to measure visits and our advertising. Clarity also records how pages are used, such as clicks and scrolling. These tools run on our public website, not inside the IntelliDrive app after you sign in.
• Forms and support: what you enter in our demo and signup forms, even if you do not finish, and the messages you send us or our website chat.

• To run the service: record sales, send the payment links, receipts and messages a business asks us to send, and keep connected accounts in sync.
• To bill subscriptions and manage accounts.
• To read receipts, odometer photos, supplier invoices and other documents a user uploads for scanning, we send the image or text to an AI provider (OpenAI or Anthropic) for processing. We do not use your data to train AI models.
• To keep the service secure, prevent fraud and abuse (including bot signups), and fix problems.
• To provide support and improve the service.
• To send account and service emails, and, to people who requested a demo, started signing up or have an account, emails about IntelliDrive OS and our related products from Run With Jarvis LLC (GetTimePad and KeyBot). Every one of those emails has an unsubscribe link.
• To meet legal obligations.

We do not sell personal information. The advertising cookies on our public website (Google and Meta) are used to measure and target our own advertising.

We share information only as needed to provide the service, with:

• Service providers that run parts of the service for us: hosting and databases (Render, Vercel), file storage (DigitalOcean Spaces), email delivery (SendGrid), text messages (Twilio), AI processing (OpenAI, Anthropic), maps and address lookup (Google Maps Platform), shipping labels and tracking (Shippo), error monitoring (Sentry), push notifications (Apple), bot protection (Cloudflare), vehicle-number (VIN) decoding (the U.S. National Highway Traffic Safety Administration), and subscription billing (Square).
• Services a business connects: QuickBooks Online and QuickBooks Payments (Intuit), Square, Stripe, GetTimePad, Gmail and Telegram receive what the connected features need, under their own privacy policies. If a business uses Jarvis, the AI assistant from Run With Jarvis LLC, Jarvis can read that business's IntelliDrive records to answer its requests.
• For legal and safety reasons: when the law requires it, or to protect the rights, safety or property of our customers, other people or IntelliDrive.
• In a business transfer: if Run With Jarvis LLC is involved in a merger, acquisition or sale of assets, information may be transferred as part of that deal.

If a business connects Gmail, IntelliDrive asks for read-only access to find supplier invoices and parts pickups. IntelliDrive's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We use Gmail data only to provide that feature, we do not use it for advertising or to train AI models, and people at IntelliDrive do not read it unless the business asks us to, it is needed for security, or the law requires it.

We keep account information and business records while the account is open and as long as needed to provide the service. When an account is closed and deletion is requested, we delete or anonymize its information within 30 days, except records we must keep for tax, accounting, payment-dispute or other legal reasons, and backup copies, which are overwritten over time. Payment-link records are kept with the business's sale records.

• Access and correct: account users can see and update most information in Profile and Settings.
• Delete: use Delete account in your Profile, or email contact@intellidriveos.com. We will confirm the request and complete it within 30 days, as described above.
• Export: account owners can export customer, product, supplier and inventory lists from Imports & Exports; for other records, email us.
• Texts: reply STOP to a text to stop receiving texts from that number.
• Emails: to stop emails about IntelliDrive OS, use the unsubscribe link or reply to the email and ask us to stop. Account and service emails continue while you have an account.
• Cookies and ads: you can block or delete cookies in your browser, and control personalized ads in your Google and Meta ad settings.

Depending on where you live, you may have the right to know, access, correct, delete or get a copy of your personal information, and to opt out of targeted advertising. Email contact@intellidriveos.com to make a request; we will verify it and respond within the time the law requires, and we will not treat you differently for exercising these rights. If you are a customer of a business that uses IntelliDrive, please contact that business.

Information sent to and from IntelliDrive travels over HTTPS. Each business's data is kept separate from other businesses', staff access is limited by role permissions, changes are recorded in an audit log, two-factor sign-in is available, and the access tokens for connected accounts are stored encrypted. No system is perfectly secure; if we learn of a breach that affects your information, we will notify you as the law requires.

IntelliDrive OS is a service for businesses and is not directed to children under 13. We do not knowingly collect information from children.

We will post any changes on this page and update the date at the top. For material changes, we will also tell account owners by email or in the app.

Run With Jarvis LLC dba IntelliDrive OS, 1168 W Pioneer Parkway, Arlington, TX 76013. Email contact@intellidriveos.com or call (817) 687-1579.

See also our Terms of Service.